The Institute for Service Excellence and Good Governance (ISEGG) is an idea whose time has come.
The evolution of time has made it a reality that humans end up more and more in the service industry. This is as machines and technology in general take up the functions of production; which they do oftentimes more efficiently without human interference.
To help achieve a socioeconomic culture anchored on good governance, social responsibility, and excellence in service delivery in accordance with global best practices and high ethical standards.
To daily endeavor to be a frontier organization that consistently promotes and advocates for excellent standards of service performance and delivery in every sector saddled with the responsibility of economic productivity.
The institute was borne out of the observation that service providers tend to relegate the quest for service excellence to the background even if they initially try.