The Institute for Service Excellence and Good Governance (ISEGG) is an idea whose time has come.
The evolution of time has made it a reality that humans end up more and more in the service industry. This is as machines and technology in general take up the functions of production; which they do oftentimes more efficiently without human interference. The aspect that humans should and can do better is service delivery. Most economies around the world are now driven by service, as that sector takes up greater percentages of the workforce.